Insights & ideas
Practical notes for businesses that have outgrown spreadsheets — custom software, AI agents and automation, and what each one actually costs.
An internal AI knowledge assistant for business captures your team's know-how so a key resignation never stalls operations. Costs, setup and India examples.
A B2B ordering app for distributors only works if retailers use it. Keep WhatsApp as the front door, show their price and stock, and post orders to TallyPrime.
Generative Engine Optimization for small business India: how to get your MSME named by ChatGPT, Gemini and Perplexity when buyers ask for the best in your city.
An AI voice agent for missed calls in India answers every call 24/7 in Hindi, calls back in 60 seconds, and books appointments. Here's how MSMEs recover lost revenue.
Delayed payment solution for MSME India 2026: file on the ODR portal (not Samadhaan), claim 16.5% Section 16 interest, and use the 45-day tax rule.
How to reduce RTO in ecommerce: six steps, free ones first, what Shiprocket and Shopify already do, the real cost per RTO, and a dated 2026 festive-sale plan.
Looking for the best Chrome extension for verified LinkedIn contacts in Indian B2B? The honest 2026 answer, plus what Chrome and LinkedIn now ban.
Field force management software in India: how salesmen fake visits, free checks to run first, DPDP rules, battery limits and per-seat vs one-time cost.
65% of Indian MSMEs have no formal cybersecurity policy. With DPDP Act enforcement now active, non-compliant businesses face real fines. Here is what you need to know and do.